THE PODCAST FOR AEC MARKETERS

The PSM Show is the podcast for AEC marketers, business developers, leaders, technical staff, consultants, and clients who want to peek behind the curtain on what makes great architecture, engineering, construction, and specialty firms tick. While the focus is usually marketing and business development, we don’t shy away from the burning or difficult topics that affect our industry. We seek out practical advice from people who are making magic or making waves, with the intent of helping you make it all work better and easier.

217: Career Path Part 1: Business Development

It’s a common story in AEC: you were headed down one career path and something happened and you ended up working for an architecture, engineering, or construction firm in marketing or business development. Some people thrive, and some struggle to build a career here. Frank and Deirdre get candid about forging a career in business development and marketing. Listen to Frank’s guidance on a business development career path in Part 1.Frank’s top 5 tips to grow your career: >Find a Mentor – someone you can learn from and with >Find your Advocate – the person in the firm leadership that gets you >Find your Role Model – someone you want to emulate or aspire to be like >Get Yourself Out There – everyone has butterflies, go for it >Talk to Yourself – you are your own biggest champion, psyche yourself up, you got this

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216: Little By Little, A Little Becomes A Lot

The feeling of powerlessness can be overwhelming for professional services marketers. In this podcast, Frank interviews Paula Johnston – the remarkable marketer known as empowered.paula on Instagram. Paula’s incredibly successful personal journey towards empowerment follows the Tanzanian proverb “little by little, a little becomes a lot.” She talks about physical and mental fitness, about living a healthy life, and about applying fitness to her job as a marketing manager in A/E/C. Frank and Paula have been friends for about 15 years, their conversation goes back and forth on the little things you do to reach seemingly impossible goals.
Resources:
James Clear
https://jamesclear.com/
https://www.instagram.com/jamesclear/

Jason Stein
https://jasonstein.com/about-me/

Amy Morin: Mental Strength
https://amymorinlcsw.com/

Susan David: Emotional Agility
https://www.susandavid.com/

Katy Milkman
https://www.katymilkman.com/
https://www.katymilkman.com/podcast

Elite Minds
https://www.goodreads.com/en/book/show/18756719-elite-minds

Body Mind Mastery
https://www.peacefulwarrior.com/body-mind-mastery/

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215: The Crazy Things Business Developers Say

We’ve all heard or experienced some crazy things in the name of business development. Frank and Deirdre talk (and laugh) with Kenda Salisbury, FSMPS, CPSM, Regional Director of Business Development at Degenkolb Engineering about what they’ve seen. This is a fun episode with some serious lessons-learned advice.

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214: Retaining Great Marketers

We’re in the middle of a huge talent war, struggling to find and retain the skilled professionals we need in all positions of our firms. Ali Bedwell, VP of Brand Strategy at Skyline Enterprises shares her success in building a cohesive team, developing diverse growth opportunities, and charting a clear path for herself and the department within the company. Resource Link:
https://generalassemb.ly

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213: Falling in Love with a Great Job

It’s February – let’s talk about falling in love – with a great job. In this episode, Frank and Deirdre talk about how interviewing for the right job is a lot like dating and finding the best fit. It’s packed full of inspirational ideas to really figure out if a job is a fit for you. In this crazy time of job changing, this podcast guides listeners on both sides of the romance to find harmony.

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212: Federal Infrastructure Package

Late in 2021, the US Congress passed, and President Biden signed the largest infrastructure spending bill in decades. It represents the biggest volume of federal investment since professional services marketing became a thing. The impacts of the infrastructure bill will be profound. In Episode 212, Frank talks to two people who have been tracking it and gearing up. Anthony Jeffers with Hensel Phelps and Stephanie Nelson with Capital Pipeline are working on this from every angle and bringing good advice for professional services marketers and their seller-doers as we all prepare for the impact.

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211: Effectively Managing Stressful Situations

Stressful situations abound in professional services marketing. Frank Lippert talks to professional coach and instructor Laurie Cozart from Brain Squared Solutions about how to manage situations specific to our everyday lives. This is a high-impact, high-value show with good tools and insights.

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208: The Beginning of Us, Part 2

On Part 2 of our introduction to the hosts, Deirdre Gilmore, FSMPS, CPSM shares the lessons, decisions, twists, and unplanned adventures that transformed her career and life.

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207: The Beginning of Us, Part 1

On the first full episode with Deirdre Gilmore and Frank Lippert, the hosts share more about themselves. Part 1 is a deep dive with Frank Lippert, FSMPS, CPSM.

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206: Future of PSM.show

Did you know we have been hosting PSM.show for 4 years? To celebrate, we’ve got a big announcement! On today’s episode, we reminisce a bit about the past, but mostly we make some bold predictions for the future of PSM.show

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205: Content for Positioning

What are some content ideas that will help position A/E/C firms as the go-to expert? David and Bryon McCartney talk about how firms might handle content creation.

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204: Changes to Instagram

We all think of Instagram as a photo-sharing app, but how is Instagram changing? Josh and David unpack what this may mean for your firm.

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203: Innovation

How should we define A/E/C innovation? Josh chats with author Carla Johnson about her latest book, “RE:Think Innovation.”

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Your Hosts
Frank Lippert, FSMPS, CPSM

Frank Lippert, FSMPS, CPSM

Founder/Partner, GO Strategies

Frank Lippert, FSMPS, CPSM, is the founder/partner of GO Strategies, LLC. He provides strategic pursuit planning, strategic market capture planning, and functional seller/doer training to clients throughout the US. Frank is all about helping teams work more effectively and more efficiently with processes, schedules, and tools that keep A/E/C firms’ business development strategy and marketing efforts on track. He has worked at small, medium, large, and mega-sized engineering companies in his 30 years in the A/E/C industry. He speaks regularly at SMPS, ACEC, WTS, APWA, and SAME conferences. Frank has served as the SMPS Society chapter delegate and Society president. He has been recognized as an SMPS Fellow (FSMPS) and is a Certified Professional Services Marketer (CPSM).  

Frank’s infectious energy, humor, and storytelling makes learning about marketing and business development fun, engaging, and memorable. 

LinkedIn
Instagram

Deirdre Booth, FSMPS, CPSM

Deirdre Booth, FSMPS, CPSM

President + Lead Strategist, TankGirl Marketing

Founded in 2011, Deirdre Booth is the President + Lead Strategist of TankGirl Marketing. Strategy First, this is where Deirdre lives and breathes. She is always thinking about the bigger picture and how we can move your goals down the battlefield to the win. She is intimately involved in every project, lending her 20 years of AEC marketing experience across the nation.

Deirdre has the unique ability to take high-level ideas and develop solid strategies for success. Whether it is creating and implementing a strategic vision, or digging deep to win a specific project, she ensures the team is always ready for battle with the right strategy to execute the plan. For over 20 years she has focused on business /marketing planning, strategic project pursuits, and supporting firms through the implementation of the tactics needed for success.

LinkedIn
Instagram

GUEST HOSTS

Kate Robinette, CPSM

Kate Robinette, CPSM

Partner, GO Strategies

Kate Robinette, CPSM, is a partner at GO Strategies, LLC. Her superpower is combining marketing and business development with people management and leadership. This wild mix unlocks employee engagement, potential, and growth. She is the creative force behind GO Strategies’ Dynamic Workplaces®, turning the same skills that help build meaningful relationships with external customers to improve the employee experience and company culture. Kate helps people work smarter, have more fun, and reach their goals.

LinkedIn

Kathryn Ness, CPSM, CPLC

Kathryn Ness, CPSM, CPLC

Partner, GO Strategies

Kathryn is a partner with GO Strategies, LLC. and brings energy and vitality to her clients that promotes the mission of “making everything about marketing and BD easier.” With 20+ years in the A/E/C industry, Kathryn brings an in-the-trenches perspective on how things work and how things can work better. She is a Certified Professional Life and Work Coach and has been trained as a Working Genius facilitator. Her sense of humor is balanced with a sense of getting the job done. Kathryn has presented at conferences and for SMPS chapters, regional conferences, and other A/E organizations. 

LinkedIn

Hosts Emeriti

David Lecours

David Lecours

Principal, LecoursDesign

David Lecours helps Architecture / Engineering / Construction (A/E/C) firms attract and retain great clients and talent. He is Principal at LecoursDesign, a branding, and digital marketing consultancy.

David has been a TEDx presenter and speaks at conferences worldwide. David is also passionate about surfing, pickleball, and succulents.

LinkedIn
Instagram

Josh Miles

Josh Miles

Consultant and Fractional CMO

Josh Miles is a brand-obsessed consultant, keynote speaker, and caffeine addict. Josh is the author of Bold Brand 2.0, a veteran of the TEDx stage, and hosts Obsessed Show andPSM.Show podcasts.

Josh is a long-standing advocate for bacon, loves to cook keto, hit the gym, and photograph new places in his travels.

LinkedIn
Instagram

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